This Privacy Policy ("Policy") provides information about the data that HealthPapaya ("HealthPapaya App" or "We") may collect from users of our website (the "Site") and/or our mobile application (the "App") and how we use and share such information. By using the Site or the App, you agree to the terms of this Policy. We may change this Policy from time to time, and changes are effective upon posting. Please review our Privacy Policy regularly. Your continued use of HealthPapaya after changes are posted constitutes your agreement to the changes. If you do not agree to the terms of this Policy, please discontinue your use of the Site and/or App.
What Information Do We Collect?Each time you provide or transmit information to us via the Site or App, HealthPapaya may obtain and collect personally identifiable information about you, including, but not limited to, your name, email address, and any other information that may be used to identify you. We may also collect information about your IP address, browser type, cookie identifiers, Internet Service Provider, referring and exit page, operating system, clickstream data, the type of mobile device you use, your mobile device's unique device ID, and your mobile operating system. We may track information regarding your use of our Site or App, including but not limited to, which classes you have taken and timestamps associated with your use of our services. We also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers. We do not collect any Special Categories of Personal Data or Sensitive Data (for example, details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).
How is Information Collected?Each time you provide or transmit information to us via the Site or App, HealthPapaya may obtain and collect information about you, including, but not limited to, your name, email address, and any other information that may be used to identify you. For example, and without limitation, we may collect such information from you when you create a user account on the Site or App or when you contact our support team. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns, through cookies and other similar technologies.
Cookies, Web Beacons and Other Similar TechnologiesAs further described in our Cookie Policy, we use cookies and similar technologies (e.g., web beacons, pixels, ad tags, and device identifiers) to recognize you and/or your device(s) on, off and across different Services and devices. We also allow some others to use cookies as described in our Cookie Policy. You can control cookies through your browser settings and other tools.
ChildrenOur Site, App, and services are not directed to children under 13 (or under 16 for individuals in the European Union). We will never knowingly collect any personally identifiable information about such children. If HealthPapaya obtains actual knowledge that it has collected personal information about a child under the age of 13 (under 16 in the EU), that information will be immediately deleted and will not be shared or disclosed to third parties.
How Do We Use Your Personal Data?We may use the information we collect from and about you for any of the following purposes: (1) to fulfill your requests for creating your account for the app or other products or services; (2) to respond to your inquiries; (3) to review Site or App usage and operations; (4) to address problems with the Site or App, our business, or our services; (5) to protect the security or integrity of the Site or App and our business; (6) to monitor the Site and App for compliance with our Terms of Use and the law; (7) to help improve our Site, App, or services; and (8) to contact you with updates and other informational and promotional materials from us or third party marketing offers from our trusted partners, as well as from other companies. In addition, HealthPapaya may partner with third party advertisers to help deliver advertisements through the Site or App relevant to your interests.
Sharing PracticesWe may disclose information collected from and about you as follows: (1) to our related companies and service providers, to perform a business, professional or technical support function for us; (2) to our marketing partners, advertisers or other third parties, who may contact you with their own offers; (3) as necessary if we believe that there has been a violation of our Terms of Use or of our rights or the rights of any third party; (4) to respond to legal process (such as a search warrant, subpoena or court order) and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (5) in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets. We may share aggregated, non-personally identifiable information about Website users with third parties.
Interest-Based AdvertisingWe may partner with ad networks and other ad serving providers ("Advertising Providers") who serve ads on behalf of us and others on non-affiliated websites or mobile applications. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your visits to this site and elsewhere over time.
You may visit www.aboutads.info to learn more about this type of advertising and how to opt-out of this form of advertising by companies participating in the Digital Advertising Alliance ("DAA") self-regulatory program. Note that electing to opt-out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. In addition, note that if you use a different browser or erase cookies from your browser, you may need to renew your opt-out choice.
Opting OutYou may "opt-out" of receiving marketing or promotional communications from us at any time. Contact us at support@healthpapaya.com to unsubscribe.
Data SecurityWe maintain reasonable and appropriate measures designed to maintain the information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from Site visitors and App users. We likewise require that our vendors who process data for us, some of whom are located outside of the United States, take appropriate measures to secure data. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
Data RetentionWe will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
How to Access Your InformationIf you would like to access, update, or delete any information we have about you, or exercise any right you might have, please send an email to support@healthpapaya.com with your request.
Contact UsIf you have any questions regarding our Policy, contact us support@healthpapaya.com